Surface Pro 9
Sep 2022
Delivering Premium 2-in-1 Performance with a Unified Platform
Supporting both Intel and ARM architectures within a single refined enclosure, maintaining consistent form language and accessory compatibility, while reducing overall manufacturing costs.
Subtle Thermal Solutions for a Clean, Minimal Design
Integrating discreet venting and advanced thermal management to sustain a 23W performance envelope without compromising the iconic Surface aesthetic.
Improved Serviceability and Sustainability
Enhancing repairability by enabling easier access to SSD, battery, and other key modules, aligning with long-term sustainability goals and reducing e-waste.
Evolving the Icon
Surface Pro 9 represents the next step in the evolution of the iconic 2-in-1. Building on the legacy of previous generations, we refined nearly every aspect—boosting performance while making the device lighter, and more cohesive in design. The antenna is now seamlessly integrated into the chassis, eliminating visual clutter and contributing to a cleaner, more unified silhouette. It’s a more powerful device that feels simpler delivering the versatility users expect from Surface Pro, in its most refined form yet.
Thermal Design, Reoriented
We reimagined the venting system to be more discreet—redirecting airflow in a way that hides the vents from direct view. By shifting the orientation and carefully sculpting the geometry, we reduced the visual presence of ventilation without sacrificing thermal efficiency. The new layout enables effective cooling with less fan noise, resulting in a device that stays cooler, quieter, and visually cleaner. It’s a subtle design shift that enhances both the product’s performance and its presence.
Tuning the Hinge Experience
I worked closely with engineering and human factors teams to fine-tune the kickstand experience—focusing on both ease of use and tactile satisfaction. I reduced the magnet force to make opening feel more effortless, while still maintaining a secure, confident closure. At the same time, I refined the hinge torque profile to deliver a smoother motion: starting with minimal resistance and gradually increasing for stable positioning. These nuanced mechanical adjustments contribute to a more seamless and intentional interaction—supporting productivity without distraction.
Magnetically Secured, Elegantly Engineered
The removable SSD door on Surface Pro 9 is magnetically secured, offering a clean, tool-free experience that enhances both usability and serviceability. The subtle seesaw-like pivot allows the door to lift naturally from one side while staying perfectly flush when closed, guided by precisely tuned magnets with just the right holding force. By simplifying the mechanism, we reduced part complexity and manufacturing cost—while improving the overall user experience. The result is a solution that feels intentional and premium, yet efficient and scalable.
Iterate. Test. Iterate again.
Explored and refined multiple pivot placements and magnet strengths for the Surface Pro 9 SSD door—through hands-on prototyping in close collaboration with engineering and human factors teams. Together, we balanced internal space constraints, usability, and drop-test retention. The final pivot location was carefully set back from the edge to allow comfortable finger access, delivering an intuitive interaction while respecting the internal layout and structural requirements.
Seamless Antenna Integration
The antenna is elegantly hidden within a CNC-machined groove in the metal chassis. Using Nano Molding Technology (NMT), plastic is precisely bonded into the groove—allowing wireless signals to pass through without requiring visible antenna lines or covers. This solution preserves the device’s clean, uninterrupted design while ensuring robust connectivity.
Most powerful and versatile tablet
Supported both productivity and creativity use cases—from casual tablet interaction to full workstation performance with detachable keyboard and stylus integration.
Project Team
Industrial Design: Shunjiro Eguchi (Lead, concept development, design refinement)
CMF: Quan Jasinsky
Final CAD: Josh Minter
Human Factor: Gnyanesh Gandhe
Design Quality Lead: Jessi Tang
Creative Direction: Jit Hirani